Caltrain strives to make riding the train easy and safe for all customers, especially those with special mobility needs.

For Customer Service questions and information or to request information in accessible formats, Contact Us

 

Default image
Riding with a Disability
General overview of fares, ways to purchase ticket, boarding procedures and how to get additi...
Access-Wheelchair Car
Using a Wheelchair
Every train has at least one wheelchair accessible car that can accommodate up to three wheel...
wheel chair image caltrain
Two-wheeled Mobility Devices
Customers with disabilities may bring an Electric Personal Assistive Mobility Device, such as...
Default image
Service Animals
Service animals, such as guide dogs, may accompany persons with disabilities in Caltrain faci...
Default image
Reasonable Modification
Request for changes in policies, practices or procedures when necessary to avoid discriminati...

The following Caltrain stations are wheelchair accessible:

 

* elevator available

Download the Caltrain For People with Disabilities brochure (PDF - 842 KB)

For ADA concerns, please contact Acting ADA Coordinator Tina Dubost at 650-508-6247 or dubostc@samtrans.com

If you have a service complaint or compliment, please contact Customer Service at 1-800-660-4287.