Contact Us

Telephone

Caltrain Customer Service

  • (Weekdays: 7 am - 7 pm / Weekends & Holidays: 8 am - 5 pm)
  • Information: 1.800.660.4287
  • Information for hearing impaired: (TTY) 650.508.6448
  • Regional Traveler Information: 511.org

Transit Tickets Booth Hours

  • Weekdays 8:30 am - 5:00 PM

The Booth will close

  • 10:00 am - 10:15 am
    12:00 pm - 12:30 pm
    2:30 pm - 2:45 pm

Transit Police

Construction Hotline

Mailing Address Office Address Office Phone Number
P.O. Box 3006
San Carlos, CA 94070-1306
1250 San Carlos Ave.
San Carlos, CA 94070-1306
1.650.508.6200

Office Hours

  • Weekdays 8 am - 5:30 pm
  • Closed on New Year's Eve, New Year's Day, Martin Luther King Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve, and Christmas Day.

Lost & Found

Correspondence, including any personal information such as names and e-mail addresses, submitted to this agency will become disclosable public records.

Feedback Form

Please do not use this comment form to request transit information. Contact us at phone numbers above for that information.

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