Experiencing Clipper issues? Please visit clippercard.com.
Strategy takes a consistent, data-driven approach to reducing trespassing, track intrusions and preventable tragedies along the Caltrain corridor
The Caltrain Board of Directors voted to adopt a new Caltrain Corridor Right-of-Way Safety Strategy (CROWS), a corridor-wide framework designed to strengthen ongoing safety enhancements on Caltrain’s right-of-way.
“Safety is Caltrain’s core value, and the need to make our right-of-way safer is reflected in everything we do,” said Caltrain Executive Director Michelle Bouchard. “After years of targeted improvements, this strategy establishes a comprehensive approach to reducing risk, strengthening accountability, and delivering the most effective treatments where they are needed most throughout the entire Caltrain corridor to keep the people and communities we serve safe.”
Caltrain and its partners have implemented safety improvements at specific locations in response to known risk conditions, operational needs and available funding since the agency’s founding. While these investments have delivered meaningful benefits, the corridor continues to face serious challenges including repeated trespassing incidents and vehicle incursions onto the right-of-way, events that can result in death or serious injury, trauma to employees and the public and significant service disruptions.
The CROWS Strategy is designed to standardize and scale effective improvements, in order to accelerate deployment at identified high-risk locations, and strengthen ongoing maintenance and monitoring to ensure safety improvements remain effective over time. Staff are also seeking additional funding to expand proven measures to more locations throughout the corridor.
The CROWS Strategy combines education, outreach, enforcement, engineering improvements, and standards/procedure updates—organized around data-driven risk analysis and national best practices for trespass and suicide prevention.
The strategy includes:
1) Hazard and Risk Assessments (data-driven prioritization)
- Update a corridor-wide threat and Vulnerability Assessment (TVA) that explicitly addresses trespass, suicide risk and grade-crossing hazards, incorporating applicable Federal Railroad Administration (FRA) tools and Caltrain data.
- Update the Grade Crossing Hazard Assessment using FRA accident prediction inputs and local collision/trespass history to support prioritization for separation, closure or improvements.
2) Enforcement (targeted deterrence and rapid response)
- Recurring, data-driven enforcement blitzes at high-risk crossings and trespass locations, providing opportunities to educate the public as well as citations for egregious behavior.
- Coordinated operations with cities and local police to increase presence at peak-risk times.
- Training and coordination with law enforcement on crisis intervention and rail-specific hazards, including appropriate 988 referral pathways.
- Expanded data collection and analytics (including heat maps by location/time) to deploy resources effectively and measure results.
- Potential license plate recognition pilot to deter grade-crossing violations, identify unauthorized vehicles, and support coordinated enforcement with local partners.
3) Education and Outreach (shared responsibility and safer behavior)
- A corridor-wide Safety Communications Strategy with consistent messaging: stay off the tracks, follow grade-crossing rules, and increase 988 Suicide & Crisis Lifeline visibility in appropriate locations and formats.
- Targeted outreach in communities near high-risk crossings and stations (e.g., schools, senior centers, businesses, and service providers).
- Seasonal and event-based campaigns using earned media, social media and station announcements.
- Partnerships with organizations such as Operation Lifesaver and local jurisdictions for ongoing joint education and enforcement events.
4) Engineering and Technology (physical and operational risk reduction)
- A corridor-wide plan to reduce access to the tracks (barriers, fencing, channelization, and design integration for grade separations and station rebuilds).
- Pilot and standardize treatments such as anti-trespass panels at high-risk access points.
- CCTV Master Planning for a unified system across crossings, stations, yards, and high-risk areas, including analytics/intrusion detection and defined monitoring/response protocols.
- Vegetation management focused on safety sightlines, fire risk, and limiting informal access paths into the ROW.
- Copper theft mitigation measures to protect critical signal and grade-crossing infrastructure and reduce service impacts.
5) Standards and Procedure Updates (consistency and accountability)
- A Grade Crossing Design Standard incorporating current best practices (signage, lighting, channelization, barriers, CCTV expectations, and other treatments).
- Updated internal controls requiring TVA and hazard assessment use in scoping capital and third-party projects.
- Enhanced ROW access procedures and strengthened internal reporting systems to improve visibility, tracking, and corrective action.
- Ongoing transparency through quarterly safety reporting
Caltrain will continue to provide regular safety reports to the board and share similar information with employees to support a stronger safety culture and continuous improvement. Reports include both lagging indicators reported to the FRA (which can reveal hazards after incidents occur), and leading indicators that help identify risk earlier and enable preventive action before incidents happen.
The public is reminded to stay off the tracks and railroad property, cross only at designated crossings and obey all warnings and posted signs.
If you or someone you know is struggling or in crisis, call or text 988 for free, confidential support 24/7.
###
About Caltrain: Owned and operated by the Peninsula Corridor Joint Powers Board, Caltrain provides rail service from San Francisco to San Jose, with commute service to Gilroy. Serving the region since 1863, Caltrain is the oldest continually operating rail system west of the Mississippi and the first railroad to convert from diesel to electric power in a generation.
Follow Caltrain on Facebook and X.
Free translation assistance is available. Para traducción llama al 1.800.660.4287; 如需翻譯,請電 1.800.660.4287.