The GoPass is an annual Caltrain pass that is offered by the GoPass Participant site (company or educational institution) to its eligible GoPass User (employee or student). This is an exclusive benefit that allows you to travel through any zone at any time on Caltrain regularly scheduled trains for the entire calendar year while you are an eligible GoPass User. If you leave the GoPass Participant site, you are required to surrender the GoPass.

GoPass Use Acknowledgement

1. I understand that as a GoPass User, I am eligible to receive and use a GoPass of my participating company, educational institution or location-specific worksite(s) enrolled in the program.
    
2. I understand that I may not sell or transfer the GoPass sticker to any other person. I also understand that allowing the use of my GoPass by anyone other than me is not permissible and may result in my GoPass being revoked and/or destroyed.  If my GoPass sticker is confiscated for misuse, and my company or educational institution allows me to have a replacement GoPass, I understand that I will have to pay a fee for such said GoPass.
    
3. I understand that the GoPass is valid only as proof of payment for the year shown on the sticker and will expire on December 31 at midnight. I also understand that use of an expired GoPass is subject to citation and I will be responsible for paying any fines related to such citation.
    
4. I understand that the GoPass is only valid for use when the GoPass sticker is affixed to my valid ID card issued by the GoPass Participant. If my GoPass sticker is affixed to any other form of identification, it will not be accepted as fare on Caltrain and will be confiscated. Further, such use will be subject to citation and I will be responsible for paying any fines related to such citation.
    
5. I understand that if my GoPass User status terminates for any reason, I must present my issued ID card to the GoPass administrator so that the GoPass sticker can be removed and/or destroyed.
    

   I understand that if my company, educational institution, or location-specific worksite(s) is no longer conducting business, or for any other reason ceases to participate in the GoPass program, my GoPass will not be valid. If I continue to use an invalid GoPass, it will not be accepted as fare on Caltrain and will be confiscated. Further, such use will be subject to citation and I will be responsible for paying any fines related to such citation.

6. If my invalid use of a terminated or expired GoPass results in citation(s) or fine(s), I agree that the Peninsula Corridor Joint Powers Board will have absolutely no liability for any loss or injury caused or alleged to have been caused by such invalid use.

How can I obtain a Caltrain Monthly Parking Permit?
GoPass users in the legacy sticker program may purchase a Caltrain Monthly Parking Permit from any station ticket machine after submitting a Parking Permit Application to Caltrain. B2B staff will issue the necessary unique access code.  Clipper Card users may enter their 10-digit Clipper card serial number to make their purchase.

What do I do if my GoPass becomes lost, damaged or stolen?
Please see your company GoPass program administrator.

May my child ride with me?
Yes, valid GoPass users may have one child four and younger travel with them free of charge. Additional children must travel on Youth tickets.

GoPass is Caltrain’s deeply discounted, annual, unlimited-ride fare product for organizations. It offers unlimited travel across all zones, seven days a week for qualifying participants.

GoPass is available for companies, educational institutions, students (through an agreement with their school), and local government organizations. All staff who are assigned to the participating worksite(s); working more than 20 hours per week (onsite or offsite); and are a resident of Alameda, Contra Costa, Marin, Merced, Monterey, Napa, Sacramento, San Benito, San Francisco, San Joaquin, San Mateo, Santa Clara, Santa Cruz, Solano, Sonoma, Stanislaus, and Yolo counties (exclusive of temporary employees, interns, contractors, consultants and sworn peace officer) must be enrolled.

No. Organizations must enroll all users, as defined in the participant agreement, at each worksite signing up for the program. For example - if there are 500 full time employees at a single worksite, GoPass must be purchased for all 500 employees.

In certain circumstances it may be possible to purchase GoPass for a cross-section of students (e.g., undergraduates, class cohort, graduate students).  Contact us to discuss your students' needs at b2b@caltrain.com.

The GoPass program is open to participants of any size. The total cost of participating in the GoPass program is the greater of $275 per eligible user or $5,500. The cost is pro-rated if the participant joins the program for less than a full year. The cost of a student GoPass is $99 per user, per year.

Businesses can boost employee satisfaction and offer a cost-effective, value-driven mobility solution with GoPass – it's the ultimate commute advantage for collaborative teams.

Schools can boost student satisfaction and offer a cost-effective, value-driven mobility solution with GoPass – it's the ultimate travel advantage for car-free student life.

Students cannot sign up for GoPass individually. Instead, a school must purchase passes for their student body. If you’re a student interested in the program, please reach out and we can tell you whether your school participates in GoPass. If they don’t, tell your administration to sign up!

No. The company does not have to include remote employees in the eligible user headcount.

GoPass participants are responsible for issuing and tracking the GoPasses (Participant will utilize Clipper’s online web portal to add and block passes), administering the pre-enrollment survey of those who will receive a GoPass, and submitting yearly updates to Caltrain. Complete information about participant responsibilities can be found in the company GoPass agreement. For more information, contact the Caltrain B2B staff at 650-508-6292 or b2b@caltrain.com.

No, parking is not included and must be purchased separately.