Caltrain's Station Access Policy

Overview/Background   

Caltrain's current Station Access Policy was adopted by the Joint Powers Board on September 5, 2024 and outlines Caltrain's goals for improving how people get to and from Caltrain stations. 

Caltrain serves a diverse range of individuals and community types that have varying access needs. People may use a number of modes of transport to complete their journey to Caltrain facilities. Motivations for travel vary and are constantly evolving in response to commute patterns, the job market and housing trends, and desires for connectivity to major attractions  throughout the region. The Station Access Policy emphasizes safe, universally accessible, well-maintained, and seamless connections to Caltrain facilities, integration with the local station area and community, and promotes excellent customer experience for our riders. 

The Station Access Policy supports Caltrain’s vision of being a vital link in the statewide rail network by improving connectivity, contributing to the region’s economic vitality, and partnering with local communities to ensure that diverse constituencies receive a world class travel experience. The Policy is a tool for both Caltrain staff and external partners to use in making access-related decisions and prioritizing investments that align with Caltrain’s overall mission, vision, and core values.   

Contact Information 

For more information, contact RailPlanning@caltrain.com.