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Caltrain Updates: Novel Coronavirus (COVID-19)

Caltrain Updates: Novel Coronavirus (COVID-19)

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Caltrain is committed to the health and safety of our passengers and staff. To that end, we’ve adapted our service to operate under continually changing conditions in light of COVID-19. Check back frequently for the latest information.




Cleaning process

Caltrain cleans and sanitizes its fleet and stations daily using hospital-grade disinfectant products. Station touchpoints are wiped down multiple times each day and cleaning crews use spray foggers on trains overnight and midday.

Face Coverings

Caltrain requires all passengers to wear a face covering when riding the train or waiting at stations.

Physical Distancing

Caltrain’s latest schedule is designed to allow for physical distancing with more frequent service and six-car trains. Passengers are asked to maintain at least six feet of distance between fellow passengers.

For Your Safety

Before and after you ride be sure to wash your hands. If you are sick, please stay home. Every Caltrain train is equipped with a bathroom to wash your hands.


Service Changes

Caltrain’s current weekday schedule includes 70 Local and Limited trains, with two roundtrip trains to/from Gilroy. Baby Bullet trains remain suspended. Weekend service remains unchanged. Please check timetables for current information or call Customer Service: 1.800.660.4287.

Customer Service

Please check timetables for current information or call Customer Service: 1-800-660-4287 (7am to 7pm, weekdays; 8am to 5pm weekends)

The Customer Service window (1250 San Carlos Ave, San Carlos) is open from 8:30 am to 5:00 pm, Monday - Friday. Visit Clipper Card to set up autoload.

For more information on COVID-19, please visit the Center for Disease Control Website


See Official Press Releases

Caltrain News

 

March 13, 2020

Media Contact: Tasha Bartholomew, 650-508-7927