Alerts

How to Ride


Riding Caltrain can be easy if you follow the 5 Steps:
1. Plan
2. Go to a Station
3. Pay

Step 1: Plan

Determine where you are going, your nearest Caltrain station with the Caltrain service map. Use the online weekday or weekend timetable to find departure and arrival times for those stations.

Step 2: Pay 

Caltrain offers these options to purchase a ticket:

  • Clipper card - Clipper® is a reloadable fare payment card that's used to store a Caltrain Monthly Pass and/or cash. Using Clipper on Caltrain saves you money compared to buying tickets from the station ticket machines. Clipper card users are reminded to tag on and tag off.

  • Ticket machine - Caltrain tickets available include Day Pass, One-way and Zone Upgrade for adults and Daily or Monthly Parking permits. Caltrain is a Proof-of-Payment system and tickets are not sold onboard trains. Passengers must have a valid ticket prior to boarding.

  • Caltrain Mobile ticketing app - The Caltrain Mobile app lets you purchase and use fares instantly on your phone. Tickets must be purchased and activated at time of travel.

Step 3: Ride

Read the platform signs to see when your train is arriving. When your train arrives, you can board any train car you wish. Caltrain is a Bikes Board First system, so if you’re boarding a bike car, allow bicyclists to board first. Once on board, take a seat or stand without obstructing other riders. Our conductors make regular ticket checks, so be sure to keep your proof of payment on you. Pay attention to announcements so you don’t miss your stop, and enjoy riding Caltrain!

Caltrain Rules

- Fold strollers before boarding and store them on the racks in the Luggage Car.
- Use headphones when listening to music, phone calls, or podcasts.
- No wearing rollerblades and roller skates onboard trains or on station property.
- Don’t ride your bike or scooter on the platform.
- No smoking or vaping on trains or platforms.
- Fold and store scooters either with you or in the luggage rack. Rental scooters are not allowed on Caltrain.
- Store luggage in designated areas.
- Don't block seats with personal belongings on crowded trains.
- Keep vestibule, aisles and stairs clear.
- Don't put feet on the seats.
- Keep cell phone use to a minimum and speak quietly when in use.
- Don’t drink alcohol onboard beginning at 9 p.m. on special event nights.
- Be courteous to your fellow riders.

Additional Rider Info:

Types of Service:

Baby Bullet Express Service: Baby Bullet service travels between San Francisco and San Jose in about an hour, stopping at a few popular stations.

Limited-stop Service: Trains that serve fewer stations than local service.

Local-stop Service: Trains that serve all regular service stations.


Onboard Amenities:

Access-Car
Wheelchair Car:
An area for up to three mobility devices is reserved in the second car from the north end of the train.  (Sometimes it's the northernmost car.)  Please wait at the blue boarding assistance square painted on the ground for assistance.

Luggage-Car

 Luggage Car:
Dedicated luggage racks are available. Please sit near your luggage.


Bike-car
Bike Car:
Bike space is available in the northernmost car as well as one other car (Bombardier equipment accommodates 72 bikes; gallery trains 80 bikes.) Bicycles must be stowed in the designated storage space onboard. Folding bicycles should be collapsed and stored under the seat in front of you or on the luggage rack but never on the seat next to you. Bicyclists must be at least 6 years old. Bicycle riding on the station platforms and ramps is not allowed. More information on bikes can be found at caltrain.com/bicycles

Bike-car
Restroom:
Caltrain always offers at least one restroom often located at the northern end of each train set.

 


4/23/19 - JL