Caltrain Strategic Plan (2014)

What is the Caltrain Strategic Plan?
The Strategic Plan will establish a common vision for the agency and will frame key policy, service and investment decisions over the next 10 years.

Caltrain kicked off the Strategic Plan effort at the October 2013 Board meeting and has since structured the strategic plan as depicted in the diagram below:

Strategic Plan Structure

Overarching direction
Guiding Principles
Broad, subject-oriented value statements supporting the vision (presented to board in April, 2014)
Open-ended, aspirational statements supporting guiding principles (presented to board in April, 2014)
Specific, measurable statements that support goals by describing desired outcomes (currently seeking input and comments)

Throughout late 2013 and early 2014, Caltrain staff worked internally and with stakeholders and the public to develop draft guiding principles and goals. These were presented, in draft, to the Board at their April meeting. Staff is now seeking feedback on the more detailed proposed objectives. Staff plans to actively solicit input through the end of June and hopes to present a draft plan document to the public in late summer 2014.

How can I get involved?
Caltrain is seeking public input on the draft policy objectives developed by staff. The draft plan is organized into the 7 Guiding Principles shown below- please click on the links to the right of each principle to view and submit comments on that particular area of the plan. You can also download the entire set of draft guiding principles, goals and objectives as a single document HERE (PDF, 79KB). We want your input before we move to finalize the plan in late summer of 2014.

Guiding Principles

Safety: Ensure the safety of customers, employees and the public
Service: Grow and manage customer demand with expanded and enhanced service
Infrastructure: Maximize utilization of system infrastructure and rolling stock
Finances: Establish financial stability, minimize operating subsidy and fund system improvements
Transportation and land use: Serve as a critical element of the region’s transportation and land use system
Partnerships: Build partnerships with government agencies, stakeholders and the public
Social Responsibility: Conduct business in a socially responsible way

In addition to posting material here, staff will also present the draft goals and objectives at numerous upcoming public meetings. These include three, dedicated public workshops in the first week of June. Locations, dates and times are shown below. If you are interested in helping shape Caltrain policy please attend!

If you have general comments or questions about the plan or would like to request a presentation from staff, please contact Sebastian Petty at

Strategic Plan Update: May 22, 2014
Strategic Plan Update (Guiding Principles and Goals) : April 3, 2014
Strategic Plan Update: Jan. 30, 2014
Strategic Plan Kick-Off: Oct. 3, 2013

Public Meetings:

Caltrain Board: August 7, 2014

Public Workshop - Santa Clara County; 101 Railroad Ave, Santa Clara: June 5, 2014
Public Workshop - San Mateo Couny;1250 San Carlos Ave, San Carlos: June 4, 2014
Public Workshop - San Francisco County; 225 Berry Street, SF: June 2, 2014
Local Policy Maker Group (LPMG): May 22, 2014
Citizen Advisory Committee (CAC): May 21, 2014
Mountain View Chamber of Commerce: April 9, 2014
Caltrain Board: April 3, 2014
Citizen Advisory Committee (CAC): Feb. 19, 2014
Local Policy Makers Group (LPMG): Jan. 30, 2014
Bicycle Advisory Committee (BAC): Jan. 16, 2014
Friends of Caltrain, San Carlos City Library: Dec. 16, 2013
Citizen Advisory Committee (CAC): Nov. 20, 2013
Diridon Joint Policy Advisory Board: Nov. 15, 2013
Caltrain Board: Oct. 3, 2013 

Previous Strategic Plan
Caltrain’s previous Strategic Plan was completed in 2004 and is available here.

5/21/14 - sp/rjc