The Caltrain Go Pass program allows companies, educational
institutions and residential complexes (“Participants”) to purchase annual
unlimited-ride passes for all eligible employees, residents or students (“Users”).
A Go Pass sticker is affixed to an approved identification badge and the user
presents it on the train as proof of payment.
The Go Pass is good for travel on Caltrain between all zones, seven days a week, for one low annual cost per user. The Go Pass is not available for purchase by individuals and does not cover parking at Caltrain stations or travel on other transit systems. The Go Pass is valid for a calendar year and expires on Dec. 31 each year.
The Go Pass program is open to Participants of any size. Participants pay an annual fee for every eligible User regardless of who will take advantage of the Go Pass benefit. All employees working more than 20 hours per week excluding contractors, consultants, interns and temporary employees are considered Users. Companies have the option to include employees working less than 20 hours per week, interns or both. Residential complex Users include all residents five years and older. If a participant is both business and residential, it may elect to include employees, residents or both. Educational Users include all students per selected group (i.e. graduate, undergraduate, full-time).
The total cost of participating in the Go Pass program is the
greater of $285 per eligible user or $23,940. To determine the cost, multiply
the number of eligible Users by $285. If the total is less than $23,940, the
participation cost is $23,940. If the total exceeds $23,940, the cost is $285 per
eligible user. The cost is pro-rated if the participant joins the program for
less than a full year.
Participants may have start date on the 1st or the 15th of the month.
To participate in the Go Pass program, Participants sign a written agreement with Caltrain, provide an acceptable photo identification badge where the participant administrator can affix the Go Pass sticker, and are responsible for tracking and distributing the Go passes. Users are required to fill out an online survey and agree to the terms and conditions of use prior to receiving the Go Pass.
For more information, read the Go Pass FAQs.
If you're interested in offering this great benefit, Caltrain’s Market Development staff will work with the designated personnel to answer questions and start the process. For more information, contact the Caltrain Market Development staff at 650.508.6292 or firstname.lastname@example.org.
Go Pass on Clipper Pilot Program
Starting in January 2019, five participating companies in the Go Pass program will utilize Clipper cards as their proof-of-payment. The goal of this pilot program is to ensure accurate ridership information which will help Caltrain manage the cost of the Go Pass program, and, with its participants, deal with employee and resident separations, and misuse, in a more efficient way and support fare enforcement efforts. The agency will monitor and evaluate the pilot program throughout the year to determine future use of Go Pass on Clipper by the remainder of the participating companies.
All stations have Clipper CIDs (card interface device where you tag on and off), except Stanford Station which opens only during certain Stanford sporting events. Caltrain staff is evaluating the most impacted stations to determine potential Clipper CID changes to support this program and improve the customer experience. During the 2018 calendar year, other Go Pass participants will continue to use their Company ID with Go Pass sticker and follow current procedures.