Information Guide

Rider Information:

  • Remain behind the yellow line on the main platform until the train comes to a complete stop.
  • Smoking, including electronic cigarettes, is not permitted on trains and station property.
  • Bike and skateboardriding on platforms is prohibited. Customers observed biking or skateboarding on platforms may be prohibited from boarding the train.
  • Roller blades/skates may not be worn onboard trains or on station property.
  • All strollers must be folded before boarding & stored on the luggage rack.
  • Personal items may be placed under the seat. Please store luggage in the designated areas.
  • Keep vestibule, aisles and stairs clear.
  • Shoes are required to be worn onboard. Don’t put feet on the seats.
  • Caltrain reminds customers that open alcoholic beverages are prohibited on the trains beginning at 9 p.m. on special events days and nights.
  • Keep cell phone use to a minimum and speak quietly when in use.
  • In case of onboard emergency, the conductor will provide necessary instructions. Please follow these for safety reasons.
  • The Transit Police can be reached at 1.877.723.7245.