Information Guide

The Caltrain Information Guide is chock full of information on services, connections, shuttles and fare media.

Information Guide (PDF, 340KB)

Rider reminders

  • Remain behind the yellow line on the main platform until the train comes to a complete stop.
  • Smoking, including electronic cigarettes, is not permitted on trains and station property.
  • Bike and skateboard riding on platforms is prohibited.
  • Roller blades/skates may not be worn onboard trains or on station property.
  • All strollers must be folded before boarding & stored on the luggage rack.
  • Personal items may be placed under the seat. Please store luggage in the designated areas.
  • Keep vestibule, aisles and stairs clear.
  • Don’t put feet on the seats.
  • Open alcoholic containers aren’t permitted on trains beginning at 9 p.m. on special event nights, applies to direction of travel after special event.
  • Keep cell phone use to a minimum and speak quietly when in use.
  • In case of onboard emergency, the conductor will provide necessary instructions. Please follow these for safety reasons.
  • The Transit Police can be reached at 1.877.723.7245.


12/19/14 - rph/jsb