Contact Us

Telephone
Caltrain Customer Service
(Weekdays: 7 am - 7 pm / Weekends & Holidays: 8 am - 5 pm)
Information from area codes
408, 415, 510, 650, 707, 831 and 925:
1.800.660.4287
Information from all other area codes / 511.org (24/7) or go to:
(Weekdays: 7 am - 7 pm / Weekends & Holidays: 8 am - 5 pm)
1.888.500.4636
Information for hearing impaired (TTY): 650.508.6448

Mailing Address
P.O. Box 3006
San Carlos, CA 94070-1306
Office Address
1250 San Carlos Ave.
San Carlos, CA 94070-1306
Office Hours: 8 am - 5 pm
650.508.6200

Feedback Form

Please do not use this comment form to request transit information. Contact us at phone numbers above for that information.

Caltrain is committed to ensuring that no person shall be excluded from the equal distribution of its services and amenities because of race, color, national origin, language proficiency, economic status, creed, sex, age, or disability. Any person who believes they have been discriminated against may file a complaint. For complaints or more information, please call 1.800.660.4287
(TTY 650.508.6448) or submit the Feedback form provided below.

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