Contact Us

Telephone

Caltrain Customer Service

  • (Weekdays: 7 am - 7 pm / Weekends & Holidays: 8 am - 5 pm)
  • Information: 1.800.660.4287
  • Information for hearing impaired: (TTY) 650.508.6448
  • Regional Traveler Information: 511.org

Transit Tickets Booth Hours

  • Weekdays 8:30 am - 5:00 PM
  • Closed Weekends and Holidays

The Booth will close

  • 10:00 am - 10:15 am
    12:00 pm - 12:30 pm
    2:30 pm - 2:45 pm

Transit Police

Construction Notices

  • Sign up to get weekly Caltrain construction updates. If you have construction questions, please contact Customer Service at 1.800.660.4287
Mailing Address Office Address Office Phone Number
1250 San Carlos Ave,
San Carlos, CA 94070-1306
1250 San Carlos Ave,
San Carlos, CA 94070-1306
1.650.508.6200

Office Hours

  • Weekdays 8 am - 5:30 pm
  • Closed on New Year's Eve, New Year's Day, Martin Luther King Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve, and Christmas Day.

Board of Directors

Please use our feedback form below for feedback to the Board of Directors. 

Public Records Requests

pra@caltrain.com 


Lost & Found

Correspondence, including any personal information such as names and e-mail addresses, submitted to this agency will become disclosable public records.  


Feedback Form

Please do not use this comment form to request transit information. Contact us at phone numbers above for that information. 

* - required field

 

First Name *
Last Name *
E-mail *
Phone
Category
 
Comment *
 
3000 characters max.