Alerts

Caltrain Updates: Novel Coronavirus (COVID-19)

Caltrain Updates: Novel Coronavirus (COVID-19)

English   Español   汉语  Tagalog  Tiếng Việt

UPDATE, 3/26/2020 - Due to significant reductions in ridership resulting from the coronavirus (COVID-19) pandemic, Caltrain will further reduce weekday train service indefinitely starting Monday, March 30.

The modified weekday schedule will operate 42 trains per day, rather than the usual 92. Trains will make all local weekday stops between San Jose and San Francisco every 30-60 minutes, depending on time of day. Caltrain will continue operating two Gilroy service trains during the morning and afternoon peak commute. Limited and Baby Bullet service will be suspended until further notice.

The updated weekday schedule will be available at www.caltrain.com.

Weekend service will continue to operate normally.

These additional schedule reductions are necessary to mitigate severe fare revenue losses while still providing essential transit services to all stations along Caltrain’s corridor. Caltrain is monitoring ridership during this time and may implement additional service changes as needed while ensuring that riders can maintain social distancing in accordance with the Centers for Disease Control and Prevention (CDC) recommendations. Caltrain continues to maintain daily onboard cleaning and sanitation protocols in compliance with Environmental Protection Agency (EPA) guidelines.

Caltrain is assessing the impact that reduced ridership is having on the agency’s ability to maintain operations in the coming months. One-way and Day Pass ticket sales have declined by approximately 86% from levels prior to the current health crisis. On the first day of the Bay Area-wide Public Health Order, Caltrain recorded a 95% decrease in average daily ticket sales. With no other dedicated source of funding, Caltrain relies on fares to cover 70% of the system’s operating costs.

Due to severe ridership declines as a result of the public health order, transit agencies, like Caltrain, are now experiencing serious financial challenges. Federal legislation has been approved that could provide transit agencies throughout the country with funding to maintain operations. Caltrain is working with the Metropolitan Transportation Commission to determine how those funds will be allocated throughout the Bay Area.



UPDATE, 3/19/2020
- Caltrain Suspends Planned Clipper Fare Changes.

In light of economic challenges facing the Bay Area as a result of the coronavirus (COVID-19), Caltrain is suspending planned changes to Clipper fare products.

Caltrain’s original Board decision to raise the price of certain Clipper fare products was made in September 2019, long before the current public health crisis. Given recent developments, the agency has decided to halt these fare increases for the time being.

As a result, Caltrain fares, including the existing Clipper Adult fare discounts and Adult Monthly Pass pricing, will not change.

Caltrain will continue to assess the situation to inform future decisions about any fare or service changes. Caltrain is dedicated to providing safe, accessible, convenient transportation service during this difficult time.

For more information about how Caltrain has responded to COVID-19, or for more information about Caltrain schedules and fares, call 1.800.660.4287 (TTY 650.508.6448) or visit www.caltrain.com.



UPDATE, 3/16/2020
- Caltrain to Maintain Service During Shelter In Place Public Health Order.

A Public Health Order has been issued that requires Bay Area residents in six counties, including San Francisco, San Mateo and Santa Clara counties, to shelter in place as a result of the coronavirus (COVID-19). Public transit services, such as Caltrain, are identified as "essential" under the order and will continue to operate, however, use of public transportation is limited to essential required travel only.

Caltrain will operate on a reduced peak-hour schedule that goes into effect tomorrow, March 17. Morning and afternoon peak hour service will no longer feature Baby Bullet Service. The updated weekday schedule is available at www.caltrain.com.

Local and limited service will continue to operate, as will off–peak service, including midday and weekend service. Caltrain will be constantly monitoring ridership during this time and may implement additional service changes, as needed. Ridership will be monitored closely to ensure that riders are able to practice social distancing in accordance with Center for Disease Control (CDC) guidelines. Caltrain continues to maintain daily onboard cleaning and sanitation protocols in compliance with Environmental Protection Agency (EPA) guidelines.

Prior to the order, Caltrain has been assessing the overall impact that reduced ridership has had on its ability to maintain operations in the coming months. One-way and Day Pass ticket sales have declined by approximately 75% from their levels two weeks ago, and more dramatic reductions in ridership are expected. With no other dedicated source of funding, Caltrain relies primarily on fares to cover the system’s operating costs.

The public health order is intended to be in place until April 7, 2020, but may be extended or reduced.



UPDATE, 3/13/2020 - Morning and afternoon peak hour service will no longer feature Baby Bullet Service. The updated weekday schedule is available at www.caltrain.com.

Local and limited service will continue to operate as scheduled, as will off–peak service, including midday and weekend service. Caltrain will be constantly monitoring ridership during this time and may implement additional service changes, as needed.

Caltrain is assessing the overall impact that reduced ridership will have on its ability to maintain operations in the coming months. One-way and Day Pass ticket sales have declined by approximately 75% from their levels two weeks ago. With no other dedicated source of funding, Caltrain relies primarily on fares to cover the system’s operating costs.



UPDATE, 3/4/2020 - In light of the Novel Coronavirus (COVID-19) outbreak in the Bay Area, the San Mateo County Transit District is monitoring the situation and maintaining regular contact with local public health agencies, the Metropolitan Transportation Commission and the Centers for Disease Control (CDC). The Transit District is the administrative body for the principal public transit and transportation programs in San Mateo County, including SamTrans bus service and Caltrain commuter rail service.

As reported by the CDC, the immediate risk posed by COVID-19 to the public remains relatively low. However, we understand this can raise concerns about safety in public spaces, including public transit. Therefore, we want to remind passengers about CDC-recommended precautions everyone should take onboard public transit to prevent the spread of illnesses:

  • Wash your hands with soap and water before and after riding public transit. If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol.
  • Avoid touching your eyes, nose and mouth.
  • Avoid eating while onboard.
  • Do not cough into your hands. Cover your cough or sneeze with your elbow.
  • Stay home if you are sick.

While SamTrans buses and Caltrain trains are regularly cleaned and sanitized, following these recommendations is the best way to prevent the spread of illnesses onboard. Caltrain and SamTrans have also shared preventative information with agency staff to ensure they can remain safe and healthy when serving the public.

For the latest information about COVID-19 in communities served by SamTrans and Caltrain, please refer to information and guidance provided by the following public health agencies:

We will continue to monitor the situation as it unfolds and respond as necessary in partnership with our public health and transportation partners.

Be safe, wash your hands and refer to public health agencies to minimize risk of exposure.

Jim Hartnett
General Manager/CEO, San Mateo County Transit District

 

 

Caltrain News

 

March 13, 2020

Media Contact: Tasha Bartholomew, 650-508-7927